Use the Right Record Before You Pay, Visit or Share a Mugshot
Benton County’s inmate roster, warrant portal, Arkansas court system and inmate-service accounts are separate tools. The safest approach is to confirm the jurisdiction, find the current booking and then move to the source that answers the next question.
This page covers the adult Benton County Jail in Bentonville, Arkansas. It does not cover the City of Benton in Saline County, Benton County in another state or the separate Benton County Juvenile Detention Center.
Confirm Which “Benton” You Actually Need
Benton County, Arkansas
County jail and Sheriff headquarters are at 1300 SW 14th Street in Bentonville.
City of Benton
The City of Benton is in Saline County. A City of Benton arrest should not automatically be searched in Benton County Jail.
Another Benton County
Oregon, Washington and other states also have Benton County custody systems. Check the state before trusting search results.
Fast jurisdiction clue: Benton County, Arkansas official contacts use the 479 area code and the county jail is in Bentonville.
Jump to the Exact Question You Need Answered
Use the Source That Answers Your Specific Question
The Sheriff roster, warrant portal, jail dashboard, ARCourts, Access Corrections, RegentPay and CorrectPay are not interchangeable.
Benton County Source Finder
Privacy: do not enter a real inmate name, DOB, court number, payment information or other private data into this helper. Enter identifiers only after reaching the official destination.
How to Search the Benton County Arkansas Inmate Roster
Confirm Benton County, Arkansas
Check the arrest location, agency, paperwork or court. Do not confuse Bentonville with the City of Benton or another Benton County.
Open the Sheriff-Linked Public Portal
The Benton County Sheriff routes public inmate searches to its Zuercher portal.
Search the Booked Legal Name
Start with the legal first and last name. If needed, try maiden/former surnames, hyphenation differences, middle-name variations and reasonable spelling alternatives.
Compare the Complete Current Entry
Use every identity, booking, agency, charge, bond and photograph field that the live portal currently displays. A name-only or photo-only match is not enough.
Move to the Correct Follow-Up Record
Use the warrant portal for warrants and Search ARCourts for court dockets, filings and legal outcomes.
Refresh Before Paying or Travelling
Recheck current custody before bond, deposits, mail, visitation, pickup or any long drive.
Arrest is not conviction. A booking entry, mugshot, warrant or charge is not proof that the allegation resulted in a conviction.
Roster vs Warrants vs Jail Dashboard
| Tool | Use it for | Do not use it as |
|---|---|---|
| Inmate Roster | Individual adult custody and current booking lookup. | A complete criminal history or final court record. |
| Warrant Portal | Public warrant searching. | Proof the person is physically in jail. |
| Jail Dashboard | Jail population/statistical information. | Confirming an individual person’s custody. |
Current custody
Warrant search
For aggregate information rather than a person search, use the official Jail Dashboard.
Why a Warrant Result Still Needs Confirmation
The Sheriff’s Records Division is responsible for filing warrants, validating active warrants through ACIC/NCIC and processing recalls, quashes and vacated orders.
For a time-sensitive warrant question, call the county Warrants line at 479-271-1010.
Use a Booking Photo as an Identity Aid—not a Legal Conclusion
The Sheriff-linked roster is a dynamic external portal, so fields displayed with a booking can change.
If the Current Entry Shows a Photograph
- Compare the legal name and other identifying information.
- Check the current booking rather than an old reposted image.
- Verify the court case before describing a legal outcome.
- Do not imply guilt from the photograph.
If the Current Entry Does Not Show a Photograph
Do not substitute an image from a mugshot aggregator and assume it belongs to the current booking.
If you genuinely need a releasable official image, identify the booking date and use the Sheriff’s FOI & Records Request process.
Competitor trap: some commercial jail pages tell users to mail a generic mugshot request to the jail. Benton County Sheriff provides a specific FOI & Records Request route; use that official process instead.
What to Do When the Person Is Missing From the Roster
Missing Booking Helper
If You Cannot Find the Inmate ID Needed for Mail
Regular scanned mail requires the inmate’s ID number. If the live portal does not give you enough information to address the mail correctly, do not guess the ID. Call the adult jail/custody line at 479-271-1011.
Custody Confirmation Script
“I’m trying to confirm current adult custody for [full legal name]. I checked the public roster but did not find a clear match. Can you tell me which public source I should use and whether the person may have been released, transferred or booked under another name?”
The Adult Jail Roster Is Not the Juvenile Detention System
Benton County operates a separate Juvenile Detention Center. Do not assume a juvenile matter will appear in the adult inmate roster.
Benton County Juvenile Detention Center1301 SW Melissa Dr., Suite 1
Bentonville, AR 72712
Phone: 479-271-1713
The county states that juveniles must be authorized for detention through the juvenile-court process before law enforcement can transport them to the JDC.
Privacy: juvenile court and detention information can be subject to different confidentiality rules. Do not expect the same public access available for adult jail records.
Use the official Benton County Juvenile Detention Center page when juvenile custody is the actual question.
Search ARCourts More Precisely Than a Simple Name Search
Search ARCourts provides online access to many public Arkansas Circuit and State District court records and documents.
Use Case Search When You Have the Strongest Identifier
Case Search supports:
- Case number
- Citation number
- Docket entries
- Public documents available online in the case
Use Detail Filters to Narrow a Case Search
- Start/end date range
- Case type
- County name
- Court location
Participant Search When You Do Not Know the Case Number
Participants Search supports a person name, organization name or case description.
| Search entry | Official Judiciary guidance |
|---|---|
| 1–2 first/last-name characters | Exact-name search behavior. |
| 3 or more characters | Can produce exact or partial-name results. |
| Alias | Participant searches can return alias names. |
| Middle name | A single character can return middle names containing that character. |
Participant Detail Filters
- Date of birth
- Driver’s-license number when the court added and associated it with the participant
- County
- Court location
Manage a Large Result List
The Arkansas Judiciary PDF also explains that results can be sorted and filtered by column. The default view is 25 rows, but users can change the display to 50 or 100 rows per page.
Apple-device fix: the official guide says Mac, iPhone and other Apple-device users may need to allow pop-ups for Search ARCourts.
Open Search ARCourts after gathering the strongest identifier you have.
Know Which Benton County Court Office to Contact
Benton County Circuit Court’s Criminal division handles felony-type cases filed by the Benton County Prosecutor and appeals from District Courts.
Benton County Circuit Court102 NE A St.
Bentonville, AR 72712
Criminal: 479-271-1016
Civil/Domestic: 479-271-1015
Hours: Monday–Friday, 8:00 a.m.–4:30 p.m.
Need a Court Copy?
The Circuit Clerk’s current fee page lists a regular copy of a pleading/document at $0.25 per page and certification of a court document at $5. Confirm the current fee before ordering.
Fine Payment Is Not Bail
The Circuit Clerk states that online Criminal Court fine/cost payments can take up to three business days to appear on an account.
Do not assume an online fine payment equals immediate jail release. Fines, restitution, court costs, bond and jail release are different processes.
Public Defender
For defense/appointed-counsel questions, the Benton County directory currently lists:
Benton County Public Defender1204 SW 14th St., Suite 4
Bentonville, AR 72712
Phone: 479-271-1028
Calling the Public Defender does not establish eligibility or representation. Case-specific legal questions should be handled by qualified counsel.
Confirm the Current Bond Process Before Giving Anyone Money
Commercial jail pages commonly publish generic lists such as cash, credit card, money order, property or bail-agent payment. The official Benton County sources reviewed for this update do not provide one universal public page confirming that every one of those methods applies to every bond.
Use This Safer Sequence
- Refresh current jail custody.
- Identify every current case or charge.
- Check the warrant portal when a warrant is involved.
- Find the corresponding Arkansas court record.
- Confirm the current bond amount.
- Ask whether another hold prevents release.
- Ask the jail or controlling court which payment/surety method applies.
- Keep every receipt and confirmation number.
Never post “bond” through Access Corrections, RegentPay or a CorrectPay tech account merely because those services accept payments. Those accounts serve different inmate-service purposes.
Why the Records Division Matters
The Sheriff states that its Records Division manages inmate files, validates active warrants, processes warrant recalls/quashes and handles weekly bonds for courts.
Bond Verification Script
“I’m checking current bond for [full booked legal name]. I have the booking/case information. Please confirm the current bond, whether any other warrant or hold blocks release, and the official payment or surety method that applies to this specific case.”
No Universal Street-Release Schedule Was Published in the Current Sources
The current official Benton County jail pages reviewed for this guide do not publish a single universal set of street-release hours for every inmate.
That is important because some jail websites publish exact release windows, while Benton County’s current public pages do not.
A Court or Bond Event Can Still Require Processing
- Payment may need verification.
- Court paperwork may need to reach the jail.
- An active warrant or outside hold may remain.
- Property and discharge processing still have to occur.
- A person may be transferred rather than released to the street.
Before Beginning a Long Drive
Refresh the roster and call the adult jail/custody line at 479-271-1011 when actual release timing matters.
Pickup Verification Script
“Has [full booked legal name] actually cleared all holds and entered release processing? I understand you may not guarantee an exact minute, but can you confirm whether pickup should be planned now or whether another step remains?”
Benton County Jail Video Visitation
The Sheriff’s current dedicated visitation page says all inmate visitation is via video and may be completed onsite or remotely.
Current allowance: two 15-minute visits per inmate each week.
General-Population Onsite Video Visits
| Days | Published visit blocks |
|---|---|
| Monday–Friday | 8:00–10:15 a.m. |
| Monday–Friday | 12:00–1:15 p.m. |
| Monday–Friday | 6:00–7:15 p.m. |
Remote Visits
Remote visits are currently offered seven days a week, at the visitor’s expense, during the same three published blocks:
- 8:00–10:15 a.m.
- 12:00–1:15 p.m.
- 6:00–7:15 p.m.
Trustee Scheduling
The Sheriff separately publishes extended trustee visitation to accommodate facility work schedules. Trustee visits must occur during non-working hours. Because trustee assignment can change, use the current scheduling page rather than assuming a saved schedule still applies.
Use the official Benton County visitation page.
Important March 2026 Transition Notice
The Sheriff’s inmate-funding page still contains an older sentence saying visitation/messaging were temporarily suspended during a system transition expected to finish by March 18, 2026. The dedicated visitation page now publishes active hours and links directly to CorrectPay scheduling. For current visiting, use the dedicated visitation page and live CorrectPay account rather than that old transition sentence.
Do Not Send Regular Personal Mail to the Bentonville Street Address
INMATE FIRST AND LAST NAME – ID NUMBERBenton County Sheriff’s Office
P.O. Box 247
Phoenix, MD 21131
Three Details Must Be Correct
- Use the inmate’s first and last name.
- Include the inmate ID number.
- Write “Benton County Sheriff’s Office” in full—do not abbreviate it.
How Regular Mail Is Delivered
Regular postcards, letters and greeting cards are scanned and made available electronically through inmate kiosks.
Sender Information
The sender’s first and last name must appear on the envelope. The Sheriff states that letters with incomplete sender information will be discarded.
The Scanning Service Does Not Accept
- Legal mail
- Money orders
- Personal checks
- Gift cards
- Cash
Legal-mail gap: the current correspondence page says legal mail is not accepted at the Phoenix scanning address, but does not publish a separate legal-mail address on that page. Attorneys and senders of privileged material should call the jail and confirm the current legal-mail procedure before sending.
Recheck the current inmate correspondence rules before mailing.
Benton County Uses Separate Accounts for Commissary, Calls and Technology
| What you want to fund | Current Sheriff-listed route | Main warning |
|---|---|---|
| Commissary | Keefe / Access Corrections | Not automatically phone, tech or bond money. |
| Phone calls | RegentPay; Correct Solutions support | Not commissary or CorrectPay tech funds. |
| Video / email / text / tablet tech | CorrectPay | Sheriff says tech funds cannot transfer to commissary or phone. |
| Bond | Confirm case-specific official process | Do not send bond to an inmate-service account. |
How to Fund the Commissary Account
The Sheriff currently directs commissary deposits to Keefe through Access Corrections.
Current Published Deposit Options
- Use Access Corrections online.
- Use the Sheriff’s Office lobby deposit option.
- Published lobby deposit hours are 7:00 a.m.–11:00 p.m., excluding holidays.
Keefe Commissary questions: 866-345-1884.
After confirming the correct inmate and facility, use Access Corrections.
Package Orders
The Sheriff also links to the Access Catalog/Access Securepak package-order system. Package eligibility and allowed products can differ from a normal cash deposit.
Inmates Make Outgoing Calls—The Jail Does Not Accept Incoming Social Calls
The Sheriff’s correspondence page states that inmates can only make outgoing calls, calls are prepaid, and inmates are not given an opportunity to look up telephone numbers.
Current Funding Route
The Sheriff currently directs phone funding to RegentPay and lists Correct Solutions for telephone support.
Correct Solutions support: 877-618-3516.
Use RegentPay after confirming current Benton County custody.
Wrong-number prevention: make sure the inmate already has your correct telephone number before relying on the call system, because the Sheriff says inmates are not given a phone-number lookup service.
CorrectPay Funds Video, Messaging and Tablet Technology
The Sheriff directs supported video visitation, emails, text messages and tablet technology funding through CorrectPay.
Choose the Correct Facility
When registering, the Sheriff instructs users to assign the account to “Benton County, AR – CSG.”
What the Sheriff Says Tech Funds Can Cover
- Video chat
- Email and text messages being sent
- Premium tablet content such as supported movies, games and TV
Tech Money Cannot Be Moved Later
The Sheriff states that tech-account funds cannot be transferred to the inmate’s commissary or phone account once deposited, and tech funds are non-refundable.
If an inmate is released, the Sheriff says unused funds remain on the account for the legally required period and may later become state unclaimed property. If the person is rebooked, the balance can remain usable.
CorrectPay / Tyler Support
Video-visit and tech-deposit customer service: 855-836-3364.
Use CorrectPay only after confirming the inmate and payment purpose.
Receipt tip: save the confirmation or receipt. CorrectPay’s current help page says kiosk users receive a printed receipt and some deposits can also generate text/email receipts.
Use the FOI & Records Request for Reports or Separate Booking Records
The Sheriff’s FOI form is the better route when the public roster does not contain the specific releasable record you need.
The Current Form Asks for Details Such As
- Requester contact information.
- Preferred method for receiving records.
- Type of record requested.
- Date/time of incident.
- Incident location.
- Dates of incarceration when relevant.
- A detailed description of the requested record.
- Additional identifying information when necessary to locate the correct record.
Ask for a Narrow Record
Example Request
“I request the releasable [booking record / arrest report / photograph / incident report] concerning [name only if needed to identify the record] for approximately [date/date range]. The incident, booking or court reference is [number if known]. Please advise of any fee or required clarification before processing.”
Open the official Benton County Sheriff FOI & Records Request.
What the Sheriff Records Division Handles
The Records Division says it handles arrest paperwork sent to courts, inmate-file records, warrants, recalls/quashes, ACIC/NCIC warrant validation, weekly bonds for courts, reports and FOI requests.
Use Arkansas State Police for a Criminal Background Check
Benton County Circuit Clerk explicitly states that its office does not perform criminal record checks.
A current jail booking also does not equal a complete statewide criminal-history report.
Current Arkansas State Police Options
| Situation | Current ASP-listed route | Current listed fee |
|---|---|---|
| Mandated check or signed consent | Arkansas State Police Criminal Background Check | $22 per search |
| Personal/open-history search for another purpose | Open Criminal History | $24 per search |
Fees and eligibility rules can change. Confirm the amount on the Arkansas State Police page before submitting payment.
Use the Arkansas State Police Criminal Background Checks page when a true background check is the goal.
Use Arkansas VINE for Ongoing Custody-Status Alerts
Arkansas VINE provides supported information and notification for county-jail custody, Arkansas correctional custody, probation/parole information and court events.
Arkansas VINE
Toll-free: 800-510-0415.
Online: VINELink.
Useful Search Identifiers
State VINE material says users can search with information such as:
- Name
- Offender/booking number
- Case number
- ADC number
- Probation/parole PID number
Arkansas VINE’s published fact sheet says county-jail data is transferred to VINE on a recurring schedule. Even so, use the live jail or court source when minute-by-minute timing is critical.
Do not rely solely on an automated notification for personal safety. Automated systems can be delayed or temporarily unavailable.
Check Arkansas DOC or Federal Custody When the County Roster Is No Longer the Right Source
Arkansas Department of Corrections
The state inmate search supports identifiers and filters including ADC number, county, name, facility, gender, offense category and age.
Federal Custody
Use the Bureau of Prisons locator when a federal sentence or federal correctional transfer is involved.
A person can have an active Arkansas criminal case without being physically housed in Benton County Jail.
About the Current Benton County Jail
The Sheriff says the current jail became operational in April 1999.
100,355 sq. ft.
Officially published facility size.
669 inmates
Published maximum facility capacity.
$16.8 million
Published original project/land cost.
The Sheriff describes maximum- and minimum-security pods, a dormitory housing unit and work-release barracks within the detention operation.
Capacity is not current population. Use the Jail Dashboard for current statistical questions and the inmate portal for an individual person.
Read the official Jail/Detention page for facility background.
Benton County Jail, Sheriff, Court and Juvenile Contacts
| Need | Official contact |
|---|---|
| Emergency | 911 |
| Sheriff | 479-271-1008 |
| Adult jail / custody | 479-271-1011 |
| Warrants | 479-271-1010 |
| Circuit Court Criminal | 479-271-1016 |
| Circuit Court Civil / Clerk | 479-271-1015 |
| Public Defender | 479-271-1028 |
| Prosecuting Attorney | 479-271-1030 |
| Juvenile Detention Center | 479-271-1713 |
Adult Jail / Sheriff Location
Benton County Sheriff’s Office / Jail1300 SW 14th Street
Bentonville, AR 72712
Sheriff: 479-271-1008
Jail: 479-271-1011
Circuit Court
Benton County Circuit Court102 NE A Street
Bentonville, AR 72712
Criminal: 479-271-1016
A Jail Roster Is Not a Complete Criminal History
- Do not treat an arrest as a conviction.
- Do not treat a mugshot as evidence of guilt.
- Do not assume a warrant means current custody.
- Do not identify a person from a common name alone.
- Do not use an old screenshot as proof of current custody.
- Do not share unnecessary personal identifiers.
- Do not harass, threaten or shame someone because of a booking record.
- Do not use the jail roster as a complete employment or housing background report.
- Do not send money through an unsolicited payment advertisement.
- Use official court records for legal outcomes.
Benton County Arkansas Jail Roster FAQs
How do I search the Benton County Arkansas jail roster?
Use the Inmate Roster link provided by the Benton County Sheriff’s Office, which leads to the county’s Zuercher public portal. Confirm Benton County, Arkansas, search the booked legal name and compare all available booking and identifying information before relying on a match.
Is Benton County Jail in the City of Benton, Arkansas?
No. Benton County Jail is in Bentonville at 1300 SW 14th Street. The City of Benton is a different Arkansas municipality in Saline County.
Does the Benton County Arkansas inmate roster show mugshots?
The Sheriff-linked roster is a dynamic portal and its available fields can change. If a booking photograph is displayed, treat it only as an identity aid. If you need a separate official photograph record, use the Sheriff’s FOI and Records Request process.
What is the difference between the Benton County inmate roster and warrant search?
The inmate roster is used for jail custody and booking information. The separate warrant portal is for warrant information. A warrant does not by itself establish that the person is currently jailed.
How do I search a Benton County Arkansas court case?
Use Arkansas Search ARCourts. Case Search supports case and citation numbers. Participants Search supports name searches and additional filters including date of birth, county and court location.
What are the Benton County Jail visitation hours?
All current social visitation is by video. General-population onsite visits are Monday through Friday during 8:00 to 10:15 a.m., 12:00 to 1:15 p.m. and 6:00 to 7:15 p.m. Remote visits are offered seven days a week during the same blocks. The Sheriff currently allows two 15-minute visits per week.
Where do I send regular mail to a Benton County Arkansas inmate?
Address regular mail to the inmate’s first and last name plus ID number, Benton County Sheriff’s Office, P.O. Box 247, Phoenix, Maryland 21131. The Sheriff’s Office name should not be abbreviated and the sender’s first and last name must be included.
Are commissary, phone and CorrectPay funds the same account?
No. The Sheriff currently directs commissary deposits to Keefe through Access Corrections, telephone funding to RegentPay with Correct Solutions support, and supported video, messaging and tablet technology funding to CorrectPay. Tech-account funds cannot be transferred to the inmate’s commissary or phone account.
What time will someone be released from Benton County Jail?
The current official pages reviewed for this guide do not publish a universal street-release schedule. A court order or bond payment does not guarantee an exact exit time. Confirm actual release with the jail at 479-271-1011 before beginning a long drive.
How do I get a criminal background check in Arkansas?
A jail roster and Circuit Clerk search are not complete criminal background checks. Benton County Circuit Clerk says it does not perform criminal record checks. Arkansas State Police provides the state’s criminal background-check systems.
Final Benton County Verification Checklist
- The jurisdiction is Benton County, Arkansas.
- The search is not for the City of Benton in Saline County.
- The search is not for another state’s Benton County.
- The person belongs in the adult custody system rather than juvenile detention.
- The Sheriff-linked inmate portal was used.
- The current entry was matched using more than a name or photograph.
- The warrant portal was used only for warrant questions.
- The Jail Dashboard was not mistaken for an individual roster.
- The case was verified in Search ARCourts when legal status matters.
- The strongest case or citation identifier was saved.
- Bond terms were confirmed rather than copied from a commercial jail page.
- No inmate-service account was mistaken for a court bond payment.
- Actual release was confirmed before beginning a long drive.
- The current video-visitation page was checked rather than the old March transition notice.
- Regular mail uses the Phoenix, Maryland scanning address.
- The inmate ID number was included in regular mail.
- Legal mail was not sent to the regular scanning address.
- Commissary uses the correct Access Corrections purpose.
- Telephone funding uses the correct phone-account route.
- CorrectPay tech money was not confused with phone or commissary money.
- The FOI process was used when a record beyond the public roster was needed.
- Arkansas State Police was used when a true criminal background check was needed.
- No arrest, charge, warrant or mugshot was treated as proof of guilt.
Independent guide: Jail-Roster.org does not operate Benton County Jail, Benton County Sheriff’s Office, the Zuercher portal, Arkansas Judiciary, Arkansas State Police, Arkansas VINE, Access Corrections, RegentPay, Correct Solutions, CorrectPay, Arkansas DOC or federal custody systems. Current official records and provider instructions control whenever custody, court, bond, mail, visit, payment or release information changes.