How We Handle Your Personal Information
jail-roster.org/ takes data protection seriously. This page sets out what we collect from you as a visitor, why, and the rights you have under the federal Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25, BC PIPA, Alberta PIPA, and other applicable Canadian privacy laws.
What’s on this page
- Who we are
- Scope of this policy
- Corrections records carve-out
- Information we collect
- PIPEDA โ federal framework
- Federal Privacy Act
- Quebec Law 25
- Other provincial laws
- How we collect it
- Why we collect it
- Who we share with
- Cross-border transfers
- Cookies and analytics
- Email and CASL
- Retention
- Your rights
- How to exercise rights
- Children’s privacy
- Breach notification
- Security
- Changes to this policy
1. Who We Are
jail-roster.org/ is an independent informational guide to Canada's federal corrections system (Correctional Service of Canada, Parole Board of Canada) and the 13 provincial and territorial corrections systems. We are the business and the controller for the personal information described on this page.
For any privacy-related question, contact us at info@jail-roster.org with the subject line “Privacy request” and we will respond within the time limits set out below.
2. Scope of This Policy
This privacy policy covers personal information about you, the visitor to jail-roster.org/. It does not cover personal information about any inmate, accused person, victim, witness, or any other individual that is held by the Correctional Service of Canada, the Parole Board of Canada, or any provincial corrections ministry. Those records are governed by the federal Privacy Act (R.S.C. 1985, c. P-21), the federal Access to Information Act, and applicable provincial public-sector privacy and access-to-information laws โ not by this privacy policy. We do not host or republish those records.
3. Corrections Records โ How They Actually Work in Canada
Information about a federal offender (someone serving a sentence of two years or more) is held by the Correctional Service of Canada and the Parole Board of Canada. Personal information held by federal institutions is protected under the federal Privacy Act. CSC and PBC do not maintain a public-facing inmate-locator. Information about a federal offender is shared only with registered victims through formal registration under the Corrections and Conditional Release Act and the Canadian Victims Bill of Rights, or in limited cases with family members or others through Privacy Act / Access to Information Act request procedures.
Provincial corrections records (for sentences less than 2 years and remand) are held by each provincial or territorial corrections ministry under the relevant provincial public-sector privacy and access-to-information law (Ontario MFIPPA / FIPPA, BC FOIPPA, Alberta FOIP, Quebec Act respecting Access to documents held by public bodies and the Protection of personal information, etc.). Provincial systems also do not generally maintain public inmate-locators.
If you have a question about a corrections record about a specific person, the right office is the federal CSC, the PBC, the relevant provincial corrections ministry, or the federal or provincial Information and Privacy Commissioner โ not jail-roster.org/.
4. The Personal Information We Collect About You
| Category | Examples | Source |
|---|---|---|
| Identifiers | Email address, name (if provided), IP address | You ยท Your browser, automatically |
| Contact content | The content of messages you send us | You โ when you email us or use a contact form |
| Internet/network activity | Pages visited, time on page, click paths, referring URL | Cookies and analytics, when you consent |
| Device and technical data | Browser, device type, OS, approximate location from IP | Your browser, automatically |
| Inferences | Aggregate inferences about which content is most useful | Derived from analytics, where consented |
| Advertising identifiers | Identifiers used to limit ad frequency and measure ad performance | Third-party advertising networks, when you consent |
We do not intentionally collect sensitive personal information as defined under Quebec Law 25 (health, biometrics, intimate-nature data) or other Canadian privacy frameworks. We do not ask for it and you should not send it through our contact channel. In particular: do not send us details of your situation as a victim, family member, witness, or person involved in a corrections matter โ we are not equipped to handle sensitive disclosures and we cannot act on them. Use the official CSC or PBC victim registration channels instead.
5. PIPEDA โ Federal Framework
The Personal Information Protection and Electronic Documents Act (PIPEDA) is Canada’s federal private-sector privacy law. PIPEDA is built on ten Fair Information Principles: Accountability, Identifying Purposes, Consent, Limiting Collection, Limiting Use/Disclosure/Retention, Accuracy, Safeguards, Openness, Individual Access, and Challenging Compliance.
jail-roster.org/ commits to those ten principles in how we handle your personal information.
The OPC oversees PIPEDA and investigates complaints about organizations subject to the federal law. If you are not satisfied with our response to a privacy concern, you may complain to the OPC at priv.gc.ca or call 1-800-282-1376.
6. Federal Privacy Act โ Corrections Records
The federal Privacy Act (R.S.C. 1985, c. P-21) governs personal information held by federal government institutions, including the Correctional Service of Canada, the Parole Board of Canada, Public Safety Canada, and the Office of the Correctional Investigator. It is separate from PIPEDA, which governs private-sector handling of personal information. The Privacy Act gives individuals (including federal inmates and former inmates) a right of access to their own personal information held by federal institutions, with limited exceptions for security and safety. Privacy Act complaints are handled by the Office of the Privacy Commissioner of Canada. This site does not hold any federal corrections records and is not subject to the Privacy Act.
7. Quebec โ Law 25
If you are a Quebec resident, the Act respecting the protection of personal information in the private sector, as modernized by Law 25 (formerly Bill 64), applies. Law 25 is enforced by the Commission d’accรจs ร l’information du Quรฉbec (CAI) and gives Quebec residents rights similar to the EU GDPR:
- Right of access to personal information held about you
- Right of rectification of inaccurate personal information
- Right to deletion of personal information
- Right to data portability in a structured, technologically common format
- Right to be informed about and object to automated decision-making
- Right to withdraw consent for processing
- Confidentiality by default โ tracking technologies are not loaded without affirmative opt-in consent
To exercise Quebec privacy rights, email us with subject “Quebec Law 25 request.” We respond within 30 days. Escalation: the CAI at cai.gouv.qc.ca.
Quebec also has a private right of action for Law 25 violations with statutory damages starting at $1,000 per individual.
8. Other Provincial Privacy Laws
Three provinces have private-sector privacy laws deemed substantially similar to PIPEDA: BC PIPA, Alberta PIPA, and Quebec’s Law 25. Other provinces have public-sector privacy laws that apply to provincial corrections ministries (such as Ontario MFIPPA / FIPPA, BC FOIPPA, Alberta FOIP, Saskatchewan FOIP, Manitoba FIPPA, Nova Scotia FOIPOP, NB Right to Information and Protection of Privacy Act, NL ATIPPA, PEI FOIPP, Yukon ATIPPA), but those laws apply to the corrections ministry holding the record โ not to us.
9. How We Collect Personal Information
- Directly from you โ when you email us, complete a contact form, or set cookie preferences
- Automatically โ when you visit the site, your browser sends standard technical information so the page can load
- From third-party services we use โ analytics and advertising providers, but only after you have given consent through our cookie banner (and only after affirmative opt-in for Quebec residents under Law 25)
10. Identified Purposes for Collection and Use
- Providing the website and its content
- Responding to questions, corrections, and feedback
- Securing the site and protecting against abuse, fraud, and unauthorized access
- Auditing interactions and measuring site performance (analytics, where consented)
- Supporting display advertising that funds the site (where consented)
- Complying with legal obligations and responding to lawful requests
We do not use personal information for automated decision-making with legal or similarly significant effects.
12. Cross-Border Transfers
Some service providers we use are based outside Canada โ primarily in the United States and the European Union. PIPEDA permits cross-border transfers with comparable protection through contractual safeguards. Under Quebec Law 25, before transferring personal information of a Quebec resident outside Quebec, organizations must conduct a Privacy Impact Assessment (PIA) and inform the data subject. We have assessed our service providers’ frameworks and apply contractual safeguards.
13. Cookies, Analytics, and Advertising
For full detail โ including the cookies used, third-party services, and how to manage them โ see our Cookie Policy. Key controls: the cookie banner (with affirmative opt-in for Quebec residents), the “Cookie settings” link in the footer, browser-level controls, and the Global Privacy Control signal.
14. Email and Canada’s Anti-Spam Legislation (CASL)
Canada’s Anti-Spam Legislation (CASL) governs commercial electronic messages sent to or from Canada. We do not send unsolicited commercial electronic messages. The Canadian Radio-television and Telecommunications Commission (CRTC) enforces CASL โ see crtc.gc.ca.
15. How Long We Keep Personal Information
| Category | Retention |
|---|---|
| Email correspondence and contact-form messages | Up to 24 months from last contact, then deleted unless an active matter requires longer retention |
| Server access logs (IP addresses, request data) | Up to 90 days, then aggregated or deleted |
| Analytics data | Aggregated; identifiable data retained no longer than 14 months |
| Cookie consent records | 12 months from when you set your preference |
| Backups | Rotating backups deleted on a 30โ90 day cycle |
16. Your Rights Under Canadian Privacy Law
Right of access
Confirm whether we hold personal information about you and obtain access to it.
Right to rectification
Correct inaccurate personal information.
Right to deletion (Quebec)
Request deletion of personal information.
Right to portability (Quebec)
Receive personal information in a structured format.
Right to withdraw consent
Withdraw consent at any time.
Right to challenge compliance
Challenge our compliance with PIPEDA or applicable provincial law.
17. How to Exercise Your Rights
For all privacy requests, email info@jail-roster.org with the subject line indicating the relevant law (e.g., “PIPEDA request” or “Quebec Law 25 request”). Include enough information for us to identify the data you’re asking about. We may need to verify your identity before responding. We respond:
- PIPEDA โ within 30 days of receiving the request, with a possible 30-day extension
- Quebec Law 25 โ within 30 days of receiving the request
- BC PIPA / Alberta PIPA โ within 30 business days of receiving the request
18. Children’s Privacy
This site is not directed at children. Under Quebec Law 25, the consent of a person with parental authority is required before collecting personal information from a child under 14. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without proper consent, we will delete it promptly.
19. Breach Notification
Under PIPEDA, organizations must report breaches of security safeguards involving personal information that pose a “real risk of significant harm” to the affected individuals to the OPC and notify the affected individuals as soon as feasible. Under Quebec Law 25, organizations must notify the CAI and affected Quebec residents of any “confidentiality incident” presenting a risk of serious injury, and maintain a register of all incidents. We follow these requirements.
20. Security Safeguards
Under PIPEDA Principle 7 (Safeguards), we apply security measures appropriate to the sensitivity of the information: encryption of data in transit (HTTPS across the site), access controls on administrative tools, regular software updates, secure authentication for our editorial team, and contractual security commitments from vendors.
21. Changes to This Policy
We update this policy when our practices change or when Canadian privacy laws change. The “Last reviewed” date at the top reflects the current version. Substantive changes will be flagged on the homepage banner for at least 30 days. This policy is read alongside our Cookie Policy, Terms of Service, and Disclaimer.
Questions About Your Personal Information?
Email us. We respond to general privacy questions within seven business days, and to formal Canadian privacy-law requests within the deadline set by the applicable law.
๐ง info@jail-roster.org