Terms of Service

1. Agreement to These Terms

By using jail-roster.org/ (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you don't agree, please don't use the Site. These Terms form a legally binding agreement between you and the publisher of jail-roster.org/ ("we," "us," "our").

Read these Terms alongside our Privacy Policy, Cookie Policy, and Disclaimer.

2. About This Site

jail-roster.org/ is an independent informational guide to Canada's federal corrections system (Correctional Service of Canada, Parole Board of Canada) and the 13 provincial and territorial corrections systems. We are not CSC, PBC, the Office of the Correctional Investigator, any provincial corrections ministry, any law-enforcement agency, or any court.

3. Eligibility

The Site is intended for general use by adults conducting lawful research about Canadian corrections. We do not knowingly direct content to children. Under Quebec’s Law 25, parental consent is generally required before collecting personal information from a child under 14.

4. Permitted Use

You may use the Site for personal, professional, journalistic, academic, and lawful research purposes — registering as a victim under the Canadian Victims Bill of Rights, finding the right CSC or PBC office to contact, learning how to communicate with someone in custody, conducting due-diligence research on Canadian corrections policy, preparing a published parole-decision request, and similar lawful uses. You may share links to our pages in personal correspondence, on social media, or in professional communications. Journalists, researchers, and academics may quote short excerpts under fair-dealing principles in the Canadian Copyright Act (R.S.C. 1985, c. C-42).

5. Prohibited Use

• Using the Site in violation of any applicable Canadian federal, provincial, territorial, or municipal law
• Doxing or harassment of any inmate, accused person, victim, witness, juror, judge, Crown counsel, defence counsel, parole-board member, corrections officer, law-enforcement officer, or family member — including criminal harassment under section 264 of the Criminal Code and intimidation of a justice-system participant under section 423.1
• Threats against any person — uttering threats is an offence under section 264.1 of the Criminal Code
• Witness tampering or obstruction of justice under sections 139 and 423 of the Criminal Code
• Identity fraud under section 403 of the Criminal Code
• Unauthorized use of computer under section 342.1 of the Criminal Code
• Publication of identifying information about a young person in violation of the Youth Criminal Justice Act publication-ban provisions
• Publication of information protected by a publication ban under section 486.4 of the Criminal Code or any other publication-ban provision
• Violating a no-contact order or release condition by attempting to contact an inmate or person on conditional release
• Misrepresenting your identity to gain access to victim-registration channels, visiting privileges, or any record
• Use of corrections information for credit reporting, employment screening, tenant screening, or insurance underwriting without using a properly-credentialed Canadian background-check provider
• Sending unsolicited commercial electronic messages in violation of Canada’s Anti-Spam Legislation (CASL)
• Scraping, harvesting, or systematically extracting content from the Site for resale, republication, or to power a competing service
• Using automated tools to send a high volume of requests that interferes with normal Site operation
• Attempting to gain unauthorized access to the Site, our systems, or any account or data
• Introducing malware, viruses, trojans, worms, or any other malicious code

6. Intellectual Property

All content on the Site — text, layout, design, graphics, logos, organization, and code — is owned by us, licensed to us, or used with permission, and is protected by Canadian copyright, trademark, and other intellectual property law (including the Copyright Act, R.S.C. 1985, c. C-42 and the Trademarks Act, R.S.C. 1985, c. T-13).

You may view and print pages for personal or professional reference. You may not copy substantial parts of the Site, reproduce our editorial structure, or republish content commercially without our prior written permission, except as permitted under the fair-dealing provisions of the Copyright Act.

Federal agency names, provincial corrections ministry names, institution names, and any associated seals or logos belong to the relevant body. Our use is for the practical purpose of identifying the body each page covers and does not imply sponsorship, endorsement, or affiliation.

7. User-Submitted Content

If you submit content to us — a correction report, feedback, or comment — you confirm that you own it or have the right to share it, that it does not infringe anyone else’s rights, that it is not defamatory, threatening, harassing, obscene, or unlawful under Canadian law, and that it does not contain confidential or restricted information. You give us a non-exclusive, royalty-free licence to use the submission for the purpose of operating and improving the Site.

8. Third-Party Links and Services

The Site links extensively to CSC, PBC, Public Safety Canada, the Office of the Correctional Investigator, provincial corrections ministries, federal and provincial Information and Privacy Commissioners, and other authoritative sources. We have no control over those sites and cannot guarantee their availability, accuracy, security, or accessibility. A link from us is not an endorsement beyond the specific information we are pointing to.

9. Advertising Disclosure

The Site is funded by display advertising. Advertisements are served by recognized ad networks and labelled as advertising where required. We do not allow advertisers to dictate editorial content; verified federal or provincial corrections portal links always come first on every page. We do not accept advertising from inmate communication-service resellers, commissary providers, or other commercial provider that targets vulnerable people in or connected to the justice system. Where any commercial relationship exists, it is disclosed in context per Competition Bureau guidance. Full position in our Editorial Policy and Disclaimer.

10. Changes to the Site or These Terms

We may add to, change, or remove parts of the Site at any time. We may also update these Terms from time to time. The “Last reviewed” date at the top reflects the current version. Substantive changes will be flagged on the homepage banner for at least 30 days before they take effect.

11. Disclaimer of Warranties

• The Site is provided on an “AS IS” and “AS AVAILABLE” basis
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE PROVINCIAL CONSUMER PROTECTION LAW
• We make no warranty that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components
• We make no warranties about the accuracy, completeness, currency, reliability, or suitability of any information on the Site for any particular purpose

The full operational disclaimer is on the Disclaimer page.

12. Limitation of Liability

• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING MISSED PAROLE-HEARING OBSERVATION DEADLINES, MISSED VICTIM-REGISTRATION WINDOWS, OR ANY OTHER CORRECTIONS-RELATED OUTCOME — ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE
• OUR TOTAL LIABILITY TO YOU FOR ANY MATTER RELATING TO THE SITE IS LIMITED TO ONE HUNDRED CANADIAN DOLLARS (CAD $100), EXCEPT WHERE A HIGHER AMOUNT IS REQUIRED BY APPLICABLE LAW

13. Provincial Consumer Protection

If you are a consumer in a Canadian province, the consumer-protection law of your province may give you rights that cannot be waived by these Terms. Nothing in these Terms restricts those statutory rights — including under Ontario’s Consumer Protection Act, 2002, Quebec’s Consumer Protection Act, BC’s Business Practices and Consumer Protection Act, Alberta’s Consumer Protection Act, or equivalent legislation in other provinces and territories.

14. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms — including any doxing, harassment, threats, witness intimidation, identity fraud, or publication-ban violation through your use of the Site. This clause does not apply to consumers using the Site for personal, non-commercial purposes except where the loss arises directly from a deliberate or reckless breach.

15. Suspension and Termination

We may suspend or restrict your access to the Site without notice if you breach these Terms in a material way, your use causes a security risk or operational problem, we are required to do so by law or court order, or we discontinue all or part of the Site. You may stop using the Site at any time.

16. Dispute Resolution

If a dispute arises out of these Terms or your use of the Site, please contact us first at info@jail-roster.org with subject line “Dispute resolution” so we can try to resolve the matter informally. We commit to a good-faith response within 30 days.

If we cannot resolve the dispute informally, you and we agree to binding individual arbitration administered by the ADR Institute of Canada (ADRIC) under its Arbitration Rules, except that:

• Either party may bring an individual claim in small-claims court (such as Ontario’s Small Claims Court) if it qualifies, instead of arbitration
• Either party may seek injunctive or other equitable relief in court for intellectual-property infringement, harassment, or anti-doxing enforcement
• The arbitration will take place in Ontario, or, by agreement of the parties, in the province where you reside
• Class-action limitation: arbitration will be conducted on an individual basis only, to the extent enforceable under provincial consumer-protection law

ADR Institute of Canada (ADRIC): adric.ca.

Note for Quebec residents: arbitration clauses in consumer contracts in Quebec are subject to article 11.1 of the Consumer Protection Act (CQLR c. P-40.1).

17. Governing Law and Jurisdiction

These Terms and any dispute arising under them are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it. For any matter that is not subject to arbitration under Section 16, the courts of the Province of Ontario have non-exclusive jurisdiction, except that:

• If you are a consumer in another Canadian province or territory, nothing in these Terms deprives you of the protections of mandatory provincial or territorial consumer law in your jurisdiction of residence
• If you are a consumer in Quebec, mandatory provisions of the Quebec Consumer Protection Act and the Civil Code of Québec apply

18. General Provisions

Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and Disclaimer, set out the entire agreement between you and us in relation to the Site.

Severability. If any provision is unenforceable, the rest continues in full force.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not transfer your rights or obligations without our written consent. We may transfer ours to a successor in business as part of a corporate restructuring.

Force majeure. We are not liable for delays or failures caused by events outside our reasonable control.

Bilingual interpretation. These Terms are written in English. Where a French translation is provided for the convenience of Quebec residents, in the event of any discrepancy the English version governs except where Quebec law requires otherwise.

19. Contact

For any question about these Terms, email info@jail-roster.org with the subject line “Terms inquiry.”