Open the Right Roster Before You Pay or Travel
The live Crittenden County roster separates current inmates from people booked or released during the last 48 hours. Choosing the wrong view can make a valid record appear missing.
Use this guide to identify the correct person, understand charges and holds, and verify bond, court, visits, calls, commissary, mail, property and records.
Choose the Question You Need Answered
The roster, bond process, court search, City Tele-Coin account, Tiger Commissary account and records office answer different questions. Go directly to the task you need.
Which Official Roster View Should You Use?
Roster View Router
All Current Inmates
Use this page first when the question is whether someone appears in current Crittenden County custody.
New Inmates
Use this page for bookings shown within the live roster’s current 48-hour window.
Recent Releases
Use this page when someone was listed earlier but may have left Crittenden County custody.
Read the full entry: a person can appear in the new-booking window even when a later release has already been recorded.
Use the Correct Official Source for Each Task
Crittenden County Source Finder
Do not mix payment systems: Tiger Commissary funds do not post bond, City Tele-Coin funds do not become commissary money, and a roster charge is not the final court outcome.
How to Search the Crittenden County Jail Roster
Select the Correct View
Use All Current Inmates for present custody, New Inmates for the live 48-hour booking view, or Recent Releases for the live 48-hour release view.
Compare the Legal Name
Use the full legal spelling. Try the middle name, former surname, hyphenated surname or likely spelling variation when the first attempt fails.
Match More Than the Name
Compare age, booking or arrest time, city, arresting agency, charge and bond information before deciding the record belongs to the correct person.
Check Every Charge and Hold
One displayed bond may not clear another charge, no-bond restriction or outside-agency hold.
Refresh Before Acting
Recheck the official record before paying, travelling, depositing money, scheduling a visit or arranging release transportation.
After reviewing the steps, open the official Crittenden County jail-roster page.
Arrest is not conviction: a booking entry, charge, bond or booking photograph does not establish guilt.
Why Some Crittenden Pages Say 24 Hours and Others Say 48 Hours
The Sheriff’s older mobile-app instruction page describes 24-hour booking and release lists. The live web roster currently labels its New Inmates and Recent Releases pages as 48-hour views.
| Source | Displayed period | How to use it |
|---|---|---|
| Live New Inmates web page | Last 48 hours | Use the period shown on the live page when checking recent web bookings. |
| Live Recent Releases web page | Last 48 hours | Use the period shown on the live page when checking recent web releases. |
| Older app instruction page | 24 hours | Treat the wording as app guidance that may not match the current web display. |
Best practice: trust the heading displayed on the live roster at the time of your search. Contact the detention center when an exact booking or release timestamp matters.
What Roster Fields Can and Cannot Tell You
| Roster field | What it may help confirm | What still needs verification |
|---|---|---|
| Name | The name entered into the booking system. | Identity when people have similar names. |
| Age and identifying details | Additional comparison details. | Do not identify a person from one demographic field alone. |
| Address or city | Location information recorded during intake. | It may be incomplete or outdated and should not be republished casually. |
| Arrest or booking time | When the recorded event occurred. | Later release, transport or court changes. |
| Arresting agency | The agency connected with the arrest. | Which agency currently controls a hold or future transfer. |
| Charge | An allegation or legal basis associated with custody. | Filed charge, amendment, dismissal, plea, conviction or sentence. |
| Bond | A displayed amount or condition linked to one charge. | Every other charge, no-bond condition and outside hold. |
| Release time | A release event recorded by the local system. | Whether the person transferred into another agency’s custody. |
What an Outside-Agency Hold Means
A hold can mean another law-enforcement, court, correctional or federal authority has asked Crittenden County to continue holding the person.
Local Bond May Not Cause Release
Paying a local amount may resolve one charge while another case or agency hold remains active.
The Person May Be Transferred
A local release entry may lead to another county, Arkansas state, federal or other agency custody.
Questions to Ask Before Paying
- How many charges and bonds are active?
- Does any charge have no bond?
- Is another agency requesting custody?
- Will paying the local bond make the person eligible for release?
- Is a warrant, court order or transport action still pending?
- Which agency should the family contact next?
Hold and Release Call Script
“I am checking custody for [full legal name]. Please confirm every active charge and bond, whether another agency has a hold, and whether paying the local bond would make the person eligible for release.”
What to Do When the Person Is Not Listed
No-Result Troubleshooter
New Arrest
Identification, medical screening and booking may still be underway. Check the New Inmates view again and call non-emergency dispatch when confirmation is urgent.
Older Release
The public 48-hour release page is not a permanent archive. Contact the Records Department at 870-702-2055.
How to Check Bond and Release Eligibility
The public lobby is listed as open 24 hours for supported payments and bonds, but the roster amount should be confirmed before anyone travels or hires a bondsman.
- Confirm the full legal name.
- Review every listed charge.
- Ask whether each charge has a separate bond.
- Ask whether any no-bond restriction exists.
- Check for another-agency holds.
- Confirm the accepted payment or bond route.
- Ask whether payment is expected to permit release.
- Keep receipts and signed agreements.
Signature, Citation or Own-Recognizance Eligibility
The Sheriff FAQ lists several circumstances that may prevent qualification for a signature, citation or own-recognizance release, including violent charges, certain repeat-arrest histories, drug-related charges and DWI charges.
Eligibility is case-specific: do not assume the public FAQ guarantees approval or denial. Ask detention staff or the responsible court about the current case.
Verify a Professional Bondsman
Before signing an agreement, confirm that the agent appears on the current Arkansas licensing roster and obtain the premium, collateral, co-signer responsibility and refund terms in writing.
Use the Arkansas Professional Bail Bondsman roster after reviewing those questions.
Review the official Crittenden County bond guidance immediately before taking action.
Verify the Court Case Separately From the Jail Roster
The jail roster can show custody-related charges, but Search ARCourts is the correct public system for available case information, filings, parties, judges, future events and dispositions.
Search the Court Record
- Open Search ARCourts.
- Search the person’s legal name or known case number.
- Confirm the county and party identity.
- Review available events, charges and filings.
- Contact the court where the case was filed when a hearing or deadline must be confirmed.
Use the official Search ARCourts system after locating the jail record.
How Crittenden County Criminal Cases Are Routed
Crittenden County is part of Arkansas’s Second Judicial Circuit. The official 2026 administrative plan covers the assignment of cases among circuit divisions, with specialized programs such as drug court handled through separate procedures.
The practical lesson is simple: the arresting agency or roster alone cannot reliably identify the controlling judge, division or future courtroom. Use the case number and current court notice.
Review the official 2026 Second Judicial Circuit administrative-plan PDF for the court-assignment framework.
Court-message scam warning: do not pay or provide personal information through an unexpected text or social-media link claiming to resolve a court case or warrant.
How to Schedule a Crittenden County Jail Visit
The Sheriff lists no-contact video visitation Monday through Saturday. Each appointment is 15 minutes, and one visit is allowed per week.
Confirm Current Custody
Check that the person remains on the current-inmate roster before requesting an appointment.
Call the Visitation Line
Call 870-702-2052 to make the required weekly appointment.
Confirm Identification and Visitor Rules
Ask which identification is accepted and whether any approval or minor-visitor documentation is required.
Confirm the Date and Time
Availability is first-come, first-served and may change because of security or facility operations.
Arrive Without Unnecessary Items
Leave prohibited electronics and personal property outside the visiting area.
| Published rule | Planning detail |
|---|---|
| Days | Monday through Saturday |
| Format | No-contact video visitation |
| Length | 15 minutes |
| Frequency | One visit per week |
| Appointment | Call 870-702-2052 each week |
Review the official visitation instructions immediately before scheduling.
How Inmate Phone Calls Work
The Sheriff FAQ states that inmates make collect calls through City Tele-Coin. Friends and family should use the provider for account creation, billing and blocked-call support.
Provider Support
City Tele-Coin assistance: 800-682-0707.
Facility Check
Confirm that the person remains in Crittenden County custody before adding funds or changing account settings.
- Use the correct receiving telephone number.
- Ask whether the carrier blocks correctional collect calls.
- Keep payment and support confirmation numbers.
- Do not use Tiger Commissary when the purpose is phone service.
- Assume non-privileged calls may be monitored.
- Avoid discussing evidence, witnesses or legal strategy.
After understanding the account difference, open the official City Tele-Coin website.
Send Commissary Money Through the Correct Route
| Deposit route | Official guidance | Before paying |
|---|---|---|
| Online | Use the approved Tiger Commissary service with a supported payment card. | Confirm the detainee’s exact name and facility. |
| Lobby kiosk | The kiosk accepts supported cards and cash. | Review the displayed identity and vendor charge. |
| U.S. Mail | Send a money order; personal checks are not accepted. | Write the detainee’s name on the money order. |
350 Afco Road
West Memphis, AR 72301
Commissary assistance: call 870-702-2096, Monday through Friday, 8:30 a.m.–3:30 p.m.
Wrong-person warning: confirm current custody and the exact name before submitting money. Completed vendor transactions may be difficult to reverse.
Review the official county deposit instructions before paying.
Then use the county-linked Crittenden County Tiger Commissary service.
How to Address Crittenden County Inmate Mail
The Sheriff FAQ lists the following format for letters and requires the sender’s complete return address, including first and last name.
[Detainee’s Full Name]c/o Crittenden County Sheriff Department
350 Afco Road
West Memphis, AR 72301
Prepare the Envelope
- Use the exact detainee name shown in the official roster.
- Include the sender’s full first and last name.
- Include a complete return mailing address.
- Call before sending books, photographs, greeting cards, packages or legal documents.
- Do not send a personal check for commissary.
- Do not send medication without medical preapproval.
What Arkansas Jail Standards Say About Mail
Arkansas detention standards require written mail procedures. Incoming letters and packages may be inspected for contraband. Legal or official mail may be checked for contraband in the inmate’s presence under the statewide standards.
Statewide framework: these standards establish minimum policy requirements. The detention center’s current local procedure controls the exact envelope, page, photograph, package and delivery rules.
Review the Arkansas Criminal Detention Facility Standards PDF after reading the practical explanation above.
Medication, Eyeglasses and Medical Concerns
The Sheriff FAQ says prescription eyeglasses and medication may be brought only after approval by medical staff.
Before Bringing an Item
- Call the facility before travelling.
- Ask medical staff to approve the item.
- Keep medication in its original pharmacy container.
- Do not hand medication directly to a detainee.
- Provide urgent allergy, seizure, insulin or mental-health information clearly.
- Use emergency services when there is an immediate life-threatening risk.
What State Standards Require Facilities to Address
Arkansas detention standards address medical screening, emergency and sick-call procedures, medication security and administration, medical records and transfer of medical information.
Do not diagnose through the roster: public booking information does not show confidential medical status, treatment decisions or medication administration.
Pick Up Property or Request an Older Record
Property Pickup
The Sheriff FAQ says the person collecting property must show photo identification and have authorization from the detainee.
- Confirm the detainee completed the authorization.
- Bring valid photo identification.
- Confirm the pickup time before travelling.
- Expect release of eligible personal items only.
- Do not expect ordinary clothing to be released unless the stated exception applies.
Records for a Person No Longer on the Public List
The 48-hour release page is not a permanent archive. Contact the detention-center Records Department for an older released-person record.
Detention Center Records DepartmentPhone: 870-702-2055
Hours: Monday–Friday, 9:30 a.m.–4:30 p.m.
Records Request Call Script
“I am looking for an available public record for [full legal name], with an approximate booking or release date of [date]. Please tell me which record is available, whether identification or a form is required, and whether a fee applies.”
Why Staff May Not Disclose Transport Times
The Sheriff FAQ explains that exact pickup or transport timing is withheld because advance disclosure can create a safety risk for officers, detainees and the public.
Another County or State Agency
Staff may identify the responsible agency without providing the exact movement schedule.
Federal or Immigration Custody
A local release can lead to another custody system instead of release into the community.
Do not wait for a transport vehicle. Use the receiving agency’s public locator after the transfer has been processed.
Check Tennessee, Another Arkansas County or State Custody
West Memphis is directly across the Mississippi River from Memphis. An arrest, warrant or transfer can involve another state or county.
Shelby County, Tennessee
Use this guide when the arrest may have occurred in Memphis or the person may be held by the Shelby County Sheriff.
Jefferson County, Arkansas
Use this guide when a warrant, court case or transfer may involve another Arkansas county.
Arkansas State Custody
Use the state inmate system after sentencing or transfer to an Arkansas correctional facility.
Arkansas VINELink
Use VINE for supported custody and release notifications.
Federal Custody
Use the Bureau of Prisons locator when the person may be held by the federal system.
Case Without Jail Custody
A person can have a pending case without appearing on a current jail roster.
Crittenden County Detention Center Location
Crittenden County Detention Center350 Afco Road
West Memphis, AR 72301
Administrative office: 870-702-2010
Non-emergency dispatch: 870-702-2000
Visitation appointments: 870-702-2052
Commissary help: 870-702-2096
Released-person records: 870-702-2055
Public Lobby
Listed as open 24 hours for supported payments and bonds.
Administrative Offices
Listed Monday through Friday, 8:00 a.m.–5:00 p.m.
Before driving: confirm current custody, appointment requirements, identification and the accepted payment or service route.
Use Booking Information Responsibly
- Do not treat an arrest or charge as proof of guilt.
- Do not harass, threaten, shame or stalk a listed person.
- Do not republish a home address without a legitimate lawful reason.
- Do not share victim, child, witness, medical or financial information.
- Do not rely on an old screenshot as current custody proof.
- Do not discuss evidence or witnesses on monitored calls or visits.
- Do not pay through an unsolicited text, social message or advertisement.
- Use a licensed Arkansas attorney for legal advice.
Crittenden County Jail Roster FAQs
What is the official Crittenden County jail roster?
The Crittenden County Sheriff’s Office provides an online roster for its detention center in West Memphis, Arkansas. The live web roster includes All Current Inmates, New Inmates booked in the last 48 hours and Recent Releases from the last 48 hours.
Why does the Crittenden County app say 24 hours while the web roster says 48 hours?
The older app instruction page still describes 24-hour booking and release views, while the live web roster currently labels both views as 48 hours. Use the time period displayed on the live roster.
How do I check whether someone was released recently?
Use the official Recent Releases page, which currently displays releases from the last 48 hours. For an older released-person record, contact the detention-center Records Department at 870-702-2055.
What does hold for another agency mean?
Another law-enforcement, correctional or court agency may have requested continued custody. Paying a local bond may not result in release until the other hold is resolved.
How do I schedule a Crittenden County jail visit?
The official visitation page lists appointment-based no-contact video visits Monday through Saturday, one 15-minute visit per week. Call 870-702-2052 to make and confirm the appointment.
How do Crittenden County inmate phone calls work?
The county says inmates make collect calls through City Tele-Coin. Family and friends can contact City Tele-Coin at 800-682-0707 for account help.
How can I send commissary money?
The Sheriff lists online Tiger Commissary deposits, a lobby kiosk accepting supported cards and cash, and mailed money orders. Personal checks are not accepted.
What address should I use for an inmate letter?
The Sheriff FAQ lists the inmate’s name, care of Crittenden County Sheriff Department, 350 Afco Road, West Memphis, Arkansas 72301. Include the sender’s full return name and address.
How do I check a Crittenden County court case?
Use Search ARCourts to search available public case information by legal name or case number. Verify hearings and deadlines with the court where the case was filed.
Can I pick up an inmate’s property?
The Sheriff FAQ says the person collecting property needs photo identification and authorization from the detainee. Only eligible personal items are released.
Final Verification Checklist
- The correct current, 48-hour booking or 48-hour release view was used.
- The legal name matches more than one identifying detail.
- Every charge and bond was reviewed.
- Outside-agency holds were checked before payment.
- The court case was verified separately through Search ARCourts.
- A professional bondsman’s Arkansas license was checked.
- The visit was scheduled through 870-702-2052.
- City Tele-Coin and Tiger Commissary accounts were not confused.
- The exact detainee name was confirmed before depositing money.
- The sender’s full return address was placed on mail.
- Medication or eyeglasses were approved before delivery.
- Property authorization was completed before pickup.
- No transport timing was requested in a way that creates a safety risk.
- No booking record was treated as a conviction.
Independent guide: Jail-Roster.org does not operate the Crittenden County Detention Center, Sheriff roster, Tiger Commissary, City Tele-Coin, Arkansas courts, VINELink, Arkansas correctional system or Bureau of Prisons. Live official records and instructions control whenever details differ.