Choose the Right Roster, Then Verify the Next Step
Lubbock County offers an interactive inmate search plus official PDF and Excel roster options. The Sheriff’s search supports a name, booking number or Sheriff’s Office number.
Use this guide to avoid wrong matches, understand when bond appears, schedule SmartInmate visits and keep personal mail, legal mail, phone funding, commissary and court records separate.
Jump to the Information You Need
The public roster, magistrate hearing, court docket, visitation provider and inmate-account systems answer different questions. Select the task rather than opening random search results.
Use the Source That Matches Your Question
The roster is for local custody lookup. Court status, bond payment, visits, account deposits, property and notification services each require a different official destination.
Lubbock County Source Router
Payment separation: Access Corrections funds, ICSolutions phone funds, SmartInmate credits, Access Securepak purchases, cash bonds and court payments are not interchangeable.
Interactive Search, PDF or Excel: Which Should You Use?
Interactive Search
Best for: quickly locating one person by name, booking number or SO number.
Use this first when you are checking current custody or need one record.
Read-Only PDF
Best for: scanning or printing the full roster without changing data.
Use browser search rather than manually scrolling through every page.
Downloadable Excel File
Best for: filtering or sorting a large official list.
Do not alter a downloaded copy and later present it as a live county record.
| Situation | Recommended format | Reason |
|---|---|---|
| You know the SO number | Interactive search | The identifier should narrow the result quickly. |
| You know only part of a name | Interactive search, then PDF | Try the search form first and use PDF Find when spelling is uncertain. |
| You need to sort many records | Excel | Spreadsheet filtering can be more efficient. |
| You need proof of current custody | Interactive roster plus direct verification | A downloaded file or screenshot can become outdated. |
Downloaded-data warning: save roster files only when necessary, protect them from unauthorized sharing and delete old copies. A person’s arrest or booking is not proof of guilt.
Open the official Lubbock County roster-format page to reach the interactive, PDF and Excel options.
Check What You Know Before Searching
The more identifiers you have, the less likely you are to confuse two people with similar names.
Search Readiness Meter
Best identifier: the SO number is especially useful for matching a roster entry, addressing mail and selecting the correct account.
How to Search the Active Jail Roster
Start With the Sheriff’s Official Page
Do not begin with a sponsored people-search result, copied mugshot site, social-media screenshot or old spreadsheet.
Use the Strongest Search Field
Use an SO number first when available, then a booking number. Otherwise search the legal last name.
Try Controlled Name Variations
Try a middle name, middle initial, maiden name, prior surname, hyphenated version or common spelling variation.
Compare the Full Record
Do not rely on the name or photograph alone. Compare identifiers, booking details, charges, court clues and bond information.
Verify Before Paying or Travelling
Refresh the roster and call the detention center when same-day custody, bond, release, medication or transportation depends on accuracy.
After reviewing the steps, open the official interactive Lubbock County jail roster.
Two update statements: Lubbock County labels the PDF and Excel roster information as real-time. The Sheriff separately states that its mobile-app jail search updates every half hour.
Accessibility assistance: the Sheriff asks users who cannot access online information to call 806-775-1496 for help or an alternative format.
What Roster Fields Can and Cannot Prove
| Record clue | What it can help confirm | What requires another source |
|---|---|---|
| SO number | The Sheriff’s inmate identifier used for facility services. | Statewide identity or criminal-history verification. |
| Booking number | A specific county booking event. | Whether a later release, transfer or new booking occurred. |
| Charge description | An allegation, warrant, hold or booking reason. | Filed charge, dismissal, plea, conviction or sentence. |
| Bond amount | A magistrate or court has entered bond information. | Other holds, accepted payment and actual release eligibility. |
| Court or case number | A route to the legal file. | The complete docket, hearing changes and final disposition. |
| Release entry | A release action or status may have been recorded. | Exact exit time and whether another agency assumed custody. |
A booking record is not a conviction. Charges can be declined, amended, dismissed, resolved through plea or decided at trial.
Booking Photos and Responsible Use
A photograph may help distinguish similar names, but it is not evidence of guilt. Do not repost booking images to harass, shame, threaten or encourage retaliation.
What to Do When the Person Is Not Listed
No-Result Troubleshooter
Urgent Custody Verification
Call 806-775-7009 or 806-775-7048 when the answer affects bond, medicine, personal safety or transportation.
Case Without Current Jail Custody
A person can have a pending criminal case, warrant or court hearing without appearing in the active detention roster.
When Bond Appears and How to Verify Release
The Sheriff states that an inmate can typically bond after seeing a magistrate. Initial appearances occur at least twice daily and sometimes more often.
Why the Bond Field May Be Blank
- The booking or identity process is not complete.
- The inmate has not yet appeared before a magistrate.
- The magistrate has not entered bond information.
- A listed charge may be held without bond.
- Another county, state or federal agency may have a hold.
- A court may need to address special release conditions.
Initial Appearance Timing
The Sheriff’s FAQ says initial appearances are conducted at least twice daily and sometimes more often. Its live-stream information says hearings may occur up to three times daily as needed.
Do not confuse the statements: “at least twice daily” describes the normal magistrate process; “up to three times daily” describes when streamed hearings may occur as needed.
Two Basic Bond Routes
| Route | Basic process | Questions to ask first |
|---|---|---|
| Post the full bond | Use the detention-center bond window after bond is set. | Amount, accepted payment, receipt, all charges and additional holds. |
| Licensed surety company | A local company posts the bond under its own contract. | Premium, collateral, co-signer liability and missed-court consequences. |
Bond Verification Checklist
- Full legal name and SO number
- Every active charge
- Bond amount for each charge
- No-bond charges
- County, state, federal or immigration holds
- Accepted payment method
- Whether payment creates release eligibility
- Estimated processing steps after payment
Bond and Hold Call Script
“I am calling about [full legal name], SO number [number]. Has the inmate completed the initial appearance? Please confirm the bond on every charge, all outside holds, accepted payment and whether posting the bond would make the person release-eligible.”
Initial Appearance Live Stream
The Sheriff provides a live-stream route for detention-center initial appearances. Streams are not archived, and recording the hearing is prohibited.
Use the official Active Jail Search page to reach current bond and hearing information.
Use Court Records for the Legal Case
Lubbock County’s official online service provides access to unrestricted civil, family and criminal court records filed with the County Clerk and District Clerk.
| Question | Better source | Important limitation |
|---|---|---|
| Was a criminal case filed? | Official online court-record search | Restricted or newly filed documents may be unavailable. |
| When is the next hearing? | Court docket or correct court coordinator | Dockets can change after publication. |
| Was a charge changed or dismissed? | Filed documents and docket entries | The booking description may not update at the same time. |
| Is a certified copy needed? | County Clerk or District Clerk | An online screen or roster download is not certified. |
After collecting the legal name or case number, open the official Lubbock County online court-record service.
County Clerk: Misdemeanor Copy Requests
The County Clerk states that staff do not search for the existence of a misdemeanor case by name over the telephone. Obtain the misdemeanor case number and case name before requesting copies.
- Call 806-775-1046 with the case number and case name.
- Confirm the page count and total copy cost.
- Copies are listed at $1 per page.
- Certification is listed as an additional $5.
- Mail requests require the accepted payment type and a self-addressed stamped envelope.
- Confirm fees again because county charges can change.
904 Broadway, Room 207
Lubbock, TX 79401
Criminal records: 806-775-1046
Lobby hours: Monday–Friday, 8:30 a.m.–4:30 p.m.
District Clerk: Felony and District-Court Records
The District Clerk is custodian of pleadings and papers filed in the district courts. Its criminal division is listed at 806-775-1578.
Legal deadline warning: verify court dates, bond conditions, warrants and filing deadlines with the correct clerk, court or a licensed Texas attorney.
How to Schedule an On-Site or Remote Visit
Create a SmartInmate Public Account
Use an active mobile number or email address so you can receive the activation code.
Connect With the Inmate
Send a connection request. The inmate must accept it.
Submit Visitor Identification
Upload a valid photo ID and a recent photograph for comparison. Facility approval is typically completed within 24 hours.
Schedule at Least 24 Hours Ahead
The visit must be scheduled one day in advance.
Respect the 9:30 p.m. Cutoff
The Sheriff FAQ lists visitation from 8:00 a.m. to 10:00 p.m. with the final visit beginning no later than 9:30 p.m.
Handbook wording: the May 2025 handbook describes visitation as occurring from 8:00 a.m. to 9:30 p.m. and says no visit can be scheduled or checked in after 9:30 p.m. Treat 9:30 p.m. as the hard start/check-in cutoff.
Visit Types and Limits
| Visit type | Current guidance | Important detail |
|---|---|---|
| On-site visit | One per visitor, per inmate, per day. | The handbook lists 30 minutes for general-population inmates. |
| Remote visit | Unlimited for general-population inmates. | The user schedules it and pays the provider charge. |
| Video on demand | Initiated by the inmate. | The recipient has three minutes to connect; the inmate has five attempts daily. |
| Special Housing Unit | Scheduled by jail staff. | Call 806-775-7019. |
Before Leaving Home
- Confirm the inmate remains in custody.
- Confirm the visit shows as scheduled.
- Bring accepted, unexpired government photo identification.
- Bring a solid quarter for the locker.
- Leave phones, purses, backpacks, food, drinks, pens and bags outside the visitation room.
- Wear clothing that complies with the facility dress code.
- Arrange supervision for accompanying children.
- Do not arrive under the influence or create a disturbance.
Recording warning: ordinary video visits, video-on-demand sessions and inmate phone calls may be recorded. Privileged communication requires an approved privileged account.
After reviewing the rules, use the officially designated SmartInmate platform.
Use the Correct Address for Each Type of Mail
Ordinary Personal Mail
Personal letters, postcards and greeting cards are processed through Smart Communications MailGuard, scanned and delivered through the inmate tablet or housing-unit kiosk.
Lubbock County Detention Center[Inmate Full Legal Name and SO Number]
P.O. Box 9136
Seminole, FL 33775-9136
The Sheriff’s contact and FAQ pages display the base ZIP as 33775. The inmate handbook displays the compatible ZIP+4 form 33775-9136.
- Print the inmate’s full name clearly.
- Include the correct SO number.
- Include the sender’s full name and return address.
- Do not include loose postage stamps.
- Do not include sexual or pornographic material.
- Do not send legal originals through the scanning address.
- Confirm the address again before mailing.
Legal Mail, Court Documents and Publications
Lubbock County Detention Center[Inmate Full Legal Name and SO Number]
P.O. Box 10535
Lubbock, TX 79408
The envelope must contain a return address. Qualifying privileged mail may be opened in the inmate’s presence to inspect for contraband, but the handbook says staff will not read it without legal authority.
Do not mix the addresses: ordinary personal mail goes to Florida for scanning. Legal mail, court documents, bank statements and publications go directly to the Lubbock address.
Electronic Text Messages
SmartInmate credits can be used for electronic messages. The Sheriff also describes collect or COD messages that the recipient pays to read.
What Happens to Scanned Mail After Release?
The Sheriff says a released inmate can log in to SmartInmate with the inmate number and password to download photographs, messages and scanned postal mail without charge.
Review the official Lubbock County inmate FAQ immediately before sending mail.
Send Money to the Correct Account
General Inmate-Account Funds
| Method | Official guidance | Before paying |
|---|---|---|
| Detention-center lobby kiosk | Cash can be applied to the inmate account. | Confirm the full name and SO number. |
| Downtown property-room kiosk | An additional kiosk is located in the Sheriff property-room lobby. | Confirm the location and current access hours. |
| Access Corrections | Card payment online or by telephone at 866-345-1884. | Use facility number 20172 and review transaction fees. |
After confirming the inmate, use the official Access Corrections service.
Phone-Only Funds
Money placed through ICSolutions is available only for the inmate’s phone account. It does not become commissary, tablet or bond money.
Use the official ICSolutions service or call 888-506-8407.
Blocked Telephone Number Help
- Call ICSolutions at 866-228-4031.
- Live operators are listed Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific Time.
- The automated system is listed as available 24 hours.
- For facility block questions, call 806-775-7166 or 806-775-7167.
Commissary Rules From the Handbook
The May 2025 handbook says eligible inmates generally have commissary access Monday through Friday unless conditions require a change.
- The inmate must have sufficient account funds before ordering.
- Purchases are deducted from the trust account.
- The inmate should compare the delivery with the receipt before leaving the cart.
- An accepted delivery is generally treated as complete.
- Items, limits and prices can change.
Approved Care Packages
The Sheriff directs families and friends to Access Securepak for approved care-package purchases. Do not mail a homemade package to the detention center.
Use the officially designated Access Securepak service after confirming current custody.
How to Pick Up Property or Obtain a Jail Card
Property From a Current Inmate
Go to the Bond Window
Request the property-release form at the detention center.
Present Valid Photo Identification
The inmate receives a copy of the presented identification for review.
Wait for Inmate Authorization
The inmate must approve and sign the release.
Understand the All-or-Nothing Rule
Items in the valuable-property bag are generally released together rather than selected one at a time.
Property Left During TDCJ Transfer
An inmate transferred to TDCJ can designate one person to collect remaining property. The designated person receives a mailed notice with instructions and a deadline.
Pickup deadline: property not collected within the time stated in the notice may be discarded or donated.
Jail Card Requests
A former inmate can obtain a jail card from the detention-center Records Department. Requesting another person’s jail card requires an open-records request.
Detention Records: 806-775-7015.
Medical, Mental-Health and Medication Help
The May 2025 handbook lists medical-provider care, nursing, dental care, mental-health services, prescription medication and emergency treatment.
Service Availability Listed in the Handbook
- Nurse call is available daily.
- Medical providers are generally on site three days per week.
- A medical provider is on call 24 hours for emergencies.
- Dental call is generally conducted once per week.
- Mental-health services are provided by the contracted provider.
- Indigent inmates are not denied medically necessary care or medication.
How an Inmate Requests Care
Routine medical, dental or mental-health care is requested through the county-issued tablet. For an emergency, the inmate should contact the housing officer so medical staff can respond and determine the appropriate level of care.
Medication Brought by Family
Medical staff must approve outside prescription medication. Family members should bring it in the original pharmacy container.
Medication After Release
The inmate must request personal medication when released. The handbook says unclaimed medication is retained for 30 days after release and then destroyed.
Handbook Medical Charges
| Service | May 2025 handbook amount | Use caution |
|---|---|---|
| Medical provider or dentist | $10 | Confirm the current charge before relying on it. |
| Nurse visit | $5 | Necessary care is not denied solely because the inmate is indigent. |
| Prescription medication | $3 per prescription | Approved family-provided medication is described as distributed without charge. |
| Emergency or outside care | Billed by provider | Actual costs depend on the outside provider. |
| Sexual-abuse treatment | No charge | This includes medically appropriate treatment and prophylaxis. |
Urgent Welfare Call Script
“I have an urgent concern involving [full legal name and SO number]. The concern is [brief factual description], it began around [time], and the immediate risk is [specific risk]. Which detention or medical staff member should receive this information now?”
Call 806-775-7009 for urgent facility routing. Do not place detailed private medical information in a paid inmate message.
How Detention Complaints Are Routed
Internal Inmate Grievance Process
The handbook tells inmates to first ask the pod officer whether the issue can be resolved. Formal grievances are submitted through the county-issued tablet.
What a Complete Grievance Should Include
- The right or privilege allegedly violated
- Names or descriptions of the people involved
- Witness information
- Date and time
- Housing area or location
- A factual description of what occurred
- The requested remedy
Response Periods Listed in the Handbook
The handbook states that an initial response should be provided within 15 days. When that response is not final, a final response must be provided within 60 days of the initial grievance.
Emergency Grievance
The inmate should write “EMERGENCY” on the grievance, explain the immediate risk and tell the pod officer that an emergency grievance was submitted.
Family or Public Complaint
Call the jail sergeant desk at 806-775-7036 for a detention concern.
Written Detention ComplaintLubbock County Sheriff’s Office
P.O. Box 10536
Lubbock, TX 79408
Texas Commission on Jail Standards
The Commission reviews complaints involving possible violations of Texas minimum jail standards. The handbook explains that many issues must first use the local jail grievance process.
Use the Texas Commission on Jail Standards complaint form when the matter falls within its jurisdiction.
Open-Records Requests
The Sheriff asks that open-records requests be submitted in writing and include a valid method for receiving the response.
Email: LCDCRecords@LubbockCounty.govFax: 806-775-7991
Mail: P.O. Box 10536, Lubbock, TX 79408
In person: 712 Broadway, Lubbock, TX 79401
Record-access limits: active investigations, confidential information, protected identities, medical records and other information may be withheld or redacted under Texas law.
Where a Weekender Must Report
A person sentenced to serve weekends must first register through the Work Release Office.
Work Release Office801 Main Street
Lubbock, TX 79401
Telephone: 806-775-1443
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
After being established as a weekender, report to the Lubbock County Detention Center at 3502 N. Holly Avenue and check in through the visitation lobby before the scheduled time.
Do not arrive at the deadline: the Sheriff advises reporting a few minutes early. Confirm the date, time, paperwork, medication and prohibited property before travelling.
Texas IVSS-Counties Victim Notification
Texas transitioned from VINE to Texas IVSS-Counties on September 1, 2025. Existing VINE registrations were transferred to the new system.
Custody Notifications
Receive available notifications for booking, release, escape, death or transfer to TDCJ custody.
Court-Event Notifications
Receive available alerts when a supported court event is set or changed.
Contact Preferences
Choose available text, telephone or email notifications and review blackout-hour preferences.
24-Hour Assistance
Call 866-268-8959 for English or Spanish assistance.
Use the official Texas IVSS-Counties portal to search or register.
Safety limitation: automated notification is informational and cannot guarantee personal safety. Maintain a separate safety plan when release or transfer may create risk.
Texas State and Federal Custody Searches
Texas Department of Criminal Justice
Use TDCJ inmate search after sentencing or transfer into Texas state correctional custody.
Federal Bureau of Prisons
Use the federal locator when the person may be serving a federal sentence. Newly arrested federal defendants may not appear immediately.
Another Texas County
Confirm the arresting agency, warrant county, court and transport destination before opening another county’s roster.
Recently Released
A person may disappear from active custody while the criminal case remains pending. Continue through the official court-record system.
Lubbock County Jail Contact Information
| Need | Contact | Use it for |
|---|---|---|
| Automated detention line | 806-775-7009 | General inmate-information and detention routing. |
| Secondary detention line | 806-775-7048 | Current detention assistance. |
| Detention records | 806-775-7015 | Jail cards and detention-record questions. |
| Visitation | 806-775-7018 | General visit questions. |
| Special-housing visitation | 806-775-7019 | Staff-scheduled special-housing visits. |
| Sergeant desk | 806-775-7036 | Time-sensitive facility concerns. |
| Work Release | 806-775-1443 | Weekender registration and reporting instructions. |
| County Clerk criminal records | 806-775-1046 | Misdemeanor case-copy procedures. |
| District Clerk criminal division | 806-775-1578 | District-court and felony record routing. |
3502 N. Holly Avenue
Lubbock, TX 79403
Email: LSODetention@LubbockCounty.gov
Use Jail Roster Information Responsibly
- Do not treat an arrest, charge, bond or booking photograph as proof of guilt.
- Do not use an old spreadsheet or screenshot as proof of current custody.
- Do not publish records to harass, shame, threaten, stalk or encourage retaliation.
- Do not expose victim, witness, child, medical or private family information.
- Do not make final employment, housing, lending or licensing decisions from a roster alone.
- Use current court records and licensed legal advice when consequences matter.
Lubbock County Jail Roster FAQs
How do I search the official Lubbock County jail roster?
Open the Lubbock County Sheriff’s Office Active Jail Search page and follow its roster link. Search by name, booking number or Sheriff’s Office number.
Is the Lubbock County jail roster real-time?
Lubbock County describes its PDF and Excel roster information as real-time. The Sheriff’s Office separately says the jail-search function in its mobile app updates every half hour.
When will bond information appear?
An inmate can typically bond after seeing a magistrate. The Sheriff says initial appearances occur at least twice daily and sometimes more often, and bond settings are added to the online roster after they are set.
How do I schedule a Lubbock County jail visit?
Create a SmartInmate public-user account, connect with the inmate, submit a valid photo ID and recent photograph, wait for facility approval and schedule at least 24 hours in advance.
How long is an on-site visit?
The May 2025 inmate handbook lists 30 minutes for a general-population on-site visit. A visitor may check in to visit that inmate once per day.
Where do I send ordinary personal mail?
Send ordinary personal mail to Lubbock County Detention Center, the inmate’s full name and SO number, PO Box 9136, Seminole, Florida 33775. The handbook also displays the ZIP+4 as 33775-9136.
Where do I send legal mail?
Send qualifying legal mail, court documents, bank statements and publications to Lubbock County Detention Center, the inmate’s name and SO number, PO Box 10535, Lubbock, Texas 79408. Include a return address.
How do I add money to an inmate account?
Use the detention-center lobby kiosk, the downtown property-room kiosk or Access Corrections. Use ICSolutions separately for money that should be available only for telephone calls.
How do I pick up inmate property?
Go to the detention-center bond window with valid photo identification. The inmate must authorize the release, and valuable-bag property is generally released on an all-or-nothing basis.
Where do I check the criminal court case?
Use Lubbock County’s official online court-record service for unrestricted criminal records. Use the correct County Clerk or District Clerk procedure when requesting copies or certified documents.
Final Lubbock County Verification Checklist
- The official Sheriff or county roster was used.
- The correct legal name, booking number or SO number was entered.
- The downloaded PDF or spreadsheet was not treated as permanently current.
- The inmate completed the magistrate process before relying on bond.
- Every charge, bond and outside hold was confirmed.
- Release eligibility was confirmed before arranging pickup.
- SmartInmate visitor approval was completed.
- The visit was scheduled at least 24 hours ahead.
- Personal mail and legal mail were sent to the correct separate addresses.
- The SO number appeared on mail and provider accounts.
- General account funds were not confused with phone-only funds or bond.
- The criminal court case was checked separately.
Independent guide: Jail-Roster.org does not operate the Lubbock County Sheriff’s Office, detention center, courts, Smart Communications, Access Corrections, ICSolutions, Access Securepak, TDCJ or Texas IVSS-Counties. Live official records and instructions control whenever information differs.